Terms and conditions
1. About Me and These Terms
My name is Romy Julia Weevers, and I offer coaching sessions through my practice, Along Romy, based in Amsterdam, the Netherlands.
I am registered with the Dutch Chamber of Commerce (KvK number: 89827228).
These terms apply to all coaching agreements and sessions with me. Whenever I mention “client” or “you,” I’m referring to anyone who uses my coaching services.
If we ever decide to make an exception to any of these terms, we’ll confirm it together in writing. I do not accept third-party terms unless I’ve clearly agreed to them in advance.
2. How Sessions Are Arranged
Intake sessions are booked directly through the contact form on my website.
After your intake, we will schedule follow-up sessions together, usually by email or another preferred method.
My goal is to respond within two working days, but sometimes it may take a little longer — thank you for your patience.
Unless otherwise noted, all rates are listed excluding VAT (21%).
A session is considered confirmed once we have mutually agreed on the date and time. If you participate in a session that’s part of an ongoing series or subscription with pre-set dates (for example, a monthly coaching package with fixed times), it will also be treated as confirmed.
3. Cancellations and Rescheduling
Life is unpredictable, so flexibility matters — within reason.
You can cancel or move a session up to 48 hours in advance at no cost.
If you cancel within 48 hours, or don’t attend, I’ll charge the full session rate.
If I ever need to cancel or change a session, I’ll let you know as soon as possible and we’ll reschedule at no cost.
If frequent cancellations or no-shows become a pattern, I may pause or discontinue our coaching work.
4. Invoicing & Payment
Invoices are sent by email and are due within 14 days of the invoice date unless we’ve agreed otherwise.
If payment is delayed, I’ll send a reminder. Please know that raising a question about an invoice doesn’t pause the payment deadline.
5. Scope of Coaching & Responsibility
Coaching is not therapy, medical advice, or mental health care. It’s a partnership that invites awareness, personal responsibility, and growth.
I show up with presence, training, and intention — but you remain the decision-maker in your own life.
You are responsible for the actions you choose to take (or not take) between and after sessions.
If something ever goes wrong due to incorrect or missing information you provide, I can’t be held responsible for the outcome.
If legal liability is ever found to apply, it will never exceed the amount paid for the specific session.
6. Confidentiality & Privacy
Everything shared in our sessions stays between us. I won’t share your personal or session-related information with anyone — unless:
You give explicit written permission, or
I’m required to do so by law (for example, if there is serious risk to your safety or someone else's)
Your data is stored securely and only used for communication, administration, and service-related purposes. I follow the principles of the GDPR (General Data Protection Regulation). You can read more in my Privacy Policy.
7. Use of Coaching Materials
Any resources, tools, or written exercises I provide during our work are for your personal use only.
Please don’t reuse, copy, or share them publicly or commercially without my written consent.
8. Questions & Feedback
I welcome your reflections. If something doesn’t feel right, or you have feedback, you’re encouraged to let me know — ideally within 7 days of our session. This helps us keep our work aligned and grounded in trust.
Submitting feedback or raising concerns doesn’t cancel your responsibility to pay for services already received.
9. Legal Jurisdiction
These terms are governed by Dutch law.
Should a dispute arise, we’ll aim first to resolve it with open and respectful dialogue. If needed, legal matters will be handled by the competent court in the Netherlands.